Introduction
Salt Lake City Home Healthcare Directory (“we,” “us,” or “our”) operates a web-based directory of in-home healthcare agencies serving the Salt Lake City metropolitan area. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.
By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our website.
Information We Collect
Information You Provide
- Account Information. When you sign in using Google OAuth, we receive your name, email address, and Google profile identifier. We do not receive or store your Google password.
- Payment Information. If you subscribe to a paid listing plan, your payment is processed by Stripe. We do not store your credit card number, bank account details, or other payment credentials on our servers. Stripe may collect and store this information in accordance with their own privacy policy.
- Agency Profile Information. If you claim or manage an agency listing, you may provide business details such as agency name, phone number, website URL, services offered, and other publicly displayed profile information.
- Communications. If you contact us via email or through the website, we retain the content of those messages along with your contact information.
Information Collected Automatically
- Usage Data. We collect standard server log information including IP address, browser type, device type, pages visited, referring URL, and timestamps.
- Cookies and Similar Technologies. We use cookies to manage authentication sessions and remember your preferences. We do not use advertising or tracking cookies.
Information from Public Sources
- Agency Licensing Data. Our directory includes information about licensed home healthcare agencies sourced from the Utah Department of Health (UDOH). This information is publicly available and includes agency names, addresses, phone numbers, and license status.
How We Use Your Information
We use collected information for the following purposes:
- To operate and maintain the directory
- To authenticate your identity and manage your account
- To process subscription payments through Stripe
- To display agency listings to directory users
- To communicate with you about your account or our services
- To monitor and improve website performance and security
- To comply with legal obligations
We do not sell your personal information to third parties.
Third-Party Services
We use the following third-party services that may process your data:
- Google OAuth — for account authentication. Subject to Google's Privacy Policy.
- Stripe — for payment processing. Subject to Stripe's Privacy Policy.
- Vercel — for website hosting and delivery. Subject to Vercel's Privacy Policy.
We share only the minimum information necessary for each service to perform its function.
Data Retention
- Account data is retained as long as your account is active. You may request deletion at any time.
- Payment records are retained as required for accounting and legal compliance.
- Agency listing data sourced from UDOH is updated periodically and retained as long as the agency holds an active license.
- Server logs are retained for up to 90 days.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Portability. You may request a copy of the personal data we hold about you.
- Correction. You may request that we correct inaccurate information.
- Deletion. You may request that we delete your account and associated personal data.
- Opt Out. You may sign out at any time and stop using the service.
To exercise any of these rights, contact us at the email address listed below.
Utah Consumer Privacy Act
If you are a Utah resident, you have additional rights under the Utah Consumer Privacy Act (UCPA), including the right to access, delete, and opt out of the processing of your personal data. To submit a request, contact us using the information below. We will respond within 45 days.
Security
We implement reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), secure authentication flows, and restricted database access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Health Information Disclaimer
Salt Lake City Home Healthcare Directory is not a healthcare provider, health plan, or healthcare clearinghouse as defined under the Health Insurance Portability and Accountability Act (HIPAA). We do not collect, store, or transmit protected health information (PHI). Our directory contains only publicly available business and licensing information about home healthcare agencies, sourced from public records maintained by the Utah Department of Health. Nothing on this website should be construed as medical advice.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: